“Many balanced scorecards and key performance indicator solutions are available in the market, and all of them make similar claims – their product will make a manufacturing process run better, faster, more efficently, and with greater returns. Yet, their efficacy is questionable as the necessary information is often scattered across disconnected silos of data in each department of an industry, and it is difficult to integrate these silos.” Diego Galar Pascual ( 2015 )

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